Great chance To Work with MNC For Fresher & Exp in WFH Email Blended
Tech Mahindra Limited
Experience: 0 - 5 years
Salary: ₹ 50,000 - 2,00,000 P.A.
Location: Kolkata
Tech Mahindra Limited
Tech Mahindra Limited is hiring Fresher/Experienced candidates in WFH Email Blended. Candidates from multiple batches are eligible for this role. The detailed eligibility and application process are given below.
About Company
Tech Mahindra is an Indian multinational company that provides information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai
Company Info
Contact Person: Samrat
Phone Number: 7003559235
Job description
Roles and Responsibilities
Greetings of the day from Tech Mahindra !!!
We are glad to inform you all that Tech Mahindra is hiring for Customer Service Associate for Kolkata Location for one of Leading E-Commerce project
Designation-
- Customer Support Associate (CSA).
Job Profile-
- Have to resolute customers query over Email / Calls (Blended process)
Mandatory Criteria-'
- Min HS Passed.
- Fresher & Experience both can apply
- Must have excellent verbal English & Hindi communication skill
- Must have excellent Email writing skills in English
- Should have a typing speed of 30WPM with 90% accuracy
Mandatory System requirement for Work from Home'
- Must have laptop/Desktop with webcam
- Windows 10 Original version mandatory
- 4 GB RAM
- Speaker & Microphone in Working condition'
- Active antivirus
- Broadband or Wi-Fi
- Noise Cancellation Headset / Headphone
Other requirement-
- Customer orientation.
- Ready to work in 24/7 Shifts
- No planned leave for upcoming 3 months post joining
- Shift 9 hour a day, with 8 hrs work and 1-hour break
Interview Structure- (Virtual base)
- HR round - General check
- Typing test (30WPM/90% Accuracy)
- Grammar test
- Client round
Documents Required
- Education Mark sheet (All Years)
- Aadhar Card
- Pan Card
- Offer Letter, Last 3 Salary Slip, Bank Statement, Release / Experience Letter (mandatory)
Mode of Interview - Virtual
- Time Between: 10 am to 7 pm
- Days Between : Mon to Sat
- For more details call Samrat -7003559235
- Interested candidates can share their resume to SD00739624@techmahindra.com
| Role | Associate/Senior Associate -(NonTechnical) |
| Industry Type | BPO / Call Centre |
| Functional Area | ITES, BPO, KPO, LPO, Customer Service, Operations |
| Employment Type | Full Time, Temporary/Contractual |
| Role Category | Voice |
Education
- UG :Graduation Not Required
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