Technical Solutions Engineer
Google Hiring
Experience: NA
Salary: Best In Industry
Location: Bangalore, In
Job ID: 127456310611321542
Google India
Google India is hiring candidates as Technical Solutions Engineer. Candidates from multiple batches are eligible for this role. The detailed eligibility and application process are given below.
About Company
Google LLC is an American multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.
Company Website: www.google.co.in
Job description
- Manage the customer’s problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer challenges on Google Cloud Platform products.
- Develop an in-depth understanding of Google’s product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported challenges, and building tools for faster diagnosis, so we can identify and resolve future challenges quickly.
- Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
- Work closely with multiple Product and Engineering teams to find ways to improve the Supportability, products, and interact with our Site Reliability Engineering (SRE) teams to drive high-quality production.
- Understand customer challenges and advocate for their needs with cross-functional teams like Product Management or Software Engineering.
Minimum qualifications:
- Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
- Experience in reading or debugging code (e.g., Java, C, C++, .NET, Python, Shell, Perl, JavaScript).
- Experience advocating for customer needs.
Preferred qualifications:
- Experience implementing, administering, and troubleshooting network infrastructure devices, including: Firewalls, Routers, Switches, Wireless, and network monitoring tools.
- Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level.
- Experience in SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, and/or distributed computing technology.
- Knowledge of Linux/Unix or Windows systems
- Understanding of networking fundamentals (TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing, etc.) and of web technologies (HTTP, HTML, DNS etc.).
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