Knight Learning Solutions Hiring Customer Care Executive in Kolkata | Salary ₹15,000 – ₹17,000 | Freshers Apply Now
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About The Company
Knight Learning Solutions is a reputed name in the skill development and professional training sector, helping businesses and professionals grow with practical learning solutions. The company is now expanding into customer support services by collaborating with leading organizations like Tech Mahindra to provide quality manpower for customer care processes.
With a strong commitment to professional development, employee growth, and industry-ready skill building, Knight Learning Solutions ensures a stable and rewarding career path for freshers and experienced professionals alike.
Job Overview
- Position: Customer Care Executive (Voice Process)
- Company: Knight Learning Solutions (for Tech Mahindra)
- Location: Rajarhat, Kolkata, West Bengal
- Job Type: Full-time | Permanent | Fresher
- Shift: Rotational Shifts (24x7)
- Salary: ₹15,000 – ₹17,000 per month (CTC, fixed salary)
Job Responsibilities
- Handling customer queries over voice calls.
- Assisting with product, order, and service-related issues.
- Providing accurate and professional information to customers.
- Ensuring a smooth and positive customer experience at all times.
- Managing both voice and chat support when required.
- Following company policies while maintaining customer satisfaction.
Eligibility Criteria
- Education: Minimum 12th Pass (Higher Secondary).
- Languages: Proficiency in English (mandatory) and Hindi.
- Typing Speed: At least 30 words per minute with 90% accuracy.
- Shift Flexibility: Comfortable with 24x7 rotational shifts and two rotational week-offs.
- Freshers Welcome:No prior experience required.
Required Skills
- Excellent communication skills in English and Hindi.
- Strong listening and problem-solving abilities.
- Ability to maintain patience and professionalism while handling calls.
- Familiarity with basic computer operations and typing efficiency.
- Willingness to work in a fast-paced customer service environment.
Salary
- Fixed Salary: ₹15,000 – ₹17,000 per month (CTC).
- No Incentives:Salary is fixed and credited from Day 1.
- Work Hours: 10.3 hours/day (including a 45-minute break), actually working 9.45 hours/day.
Benefits
- Employees joining Knight Learning Solutions as Customer Care Executives enjoy:
- Health Insurance for medical security.
- Provident Fund (PF) for future savings.
- Stable job with salary credited from Day 1.
- On-the-job training and career growth opportunities.
- Exposure to working with a leading global brand—Tech Mahindra.
Why Apply for this Job?
- This is an excellent opportunity for freshers, 12th-pass candidates, and young professionals who want to build a career in the customer support industry.
- Guaranteed job stability with a fixed monthly salary.
- Work in a professional environment with global exposure.
- Develop communication and customer service skills.
- Attractive benefits like health insurance & provident fund.
- Career growth in the fast-growing BPO and customer care sector.
How to apply
- Click the "Apply Now" Button. Start your application by clicking here.
[Apply Now]
- Prepare Your Document. Keep your updated resume, Certificate, and ID proof ready for verification.
- Stay Connected, Monitor your phone and email for further communication regarding interview details and next steps.
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