Zycus Hiring Product Technical Analyst

Zycus Hiring Product Technical Analyst | Freshers Engineer

Zycus India is hiring freshers as Product Technical Analyst. Candidates from multiple batches are eligible for this role. The detailed eligibility and application process are given below.

About Zycus India:

Zycus is a leading global provider of A.I. powered Source-to-Pay suite for procurement, finance, and AP organizations. Our comprehensive product portfolio includes eProcurement, eInvoicing, Spend Analysis, eSourcing, Contract Management, Supplier Management, Financial Savings Management, Project Management, Request Management, Supplier Network, Insight Studio, and Merlin A.I. Suite with intelligent BOTs.

Job Description:

Zycus is looking for Engineering Graduates in Computer Science, IT or Electronics with 0-1 years experience to join us as Product Technical Analyst.

As a Product Technical Analyst at Zycus, you will:

Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite

Be the first point of Contact for Customers having queries/ issues related to Zycus products

Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction

Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes

Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing

Evaluate and suggest innovative solutions and workarounds for customer requirements.

Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.

Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

Requirements

What are we looking for?

Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics

Experience Level: 0-1 years

Strong written and verbal communication skills.
Willingness to work in Shifts
Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
Ability to collaborate with various internal and external stakeholders
Ability to multitask, learn, execute and excel
Understanding of Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage

How to apply for the Product Technical Analyst position at Zycus?

Apply Link (Zycus Hiring Product Technical Analyst): Click Here

Location: Mumbai, IN

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