Telesales Executive Job in Kolkata | Triedge Solutions Hiring | Salary ₹12,000 - ₹15,000 + Incentives
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About The Company
Triedge Solutions is a fast-growing organization in Kolkata that focuses on creating opportunities for young professionals. With a strong presence in the BPO and sales industry, Triedge Solutions provides cutting-edge solutions for global clients while nurturing a positive work culture. The company believes in empowering employees with skill development, growth opportunities, and competitive benefits.
At Triedge, employees are not just working in sales—they are building strong communication, negotiation, and client management skills that help them grow personally and professionally. This makes the company one of the most preferred workplaces for freshers and young professionals in Kolkata.
Job Overview
- Position: Telesales Executive / Telecaller
- Company: Triedge Solutions
- Location: Kolkata, West Bengal
- Job Type: Fresher-friendly
- Shifts: Australian Shift (8 AM – 5 PM) / US Shift (8 PM – 5 AM) / 12 PM – 9 PM
- Work Mode: In-person (Merlin Infinity, Sector V, Kolkata)
- Salary: ₹12,000 – ₹15,000 per month + Incentives & Bonuses
Job Responsibilities
- Outbound Sales Calls—Proactively call potential customers from provided leads or databases to introduce the company’s services and offerings.
- Lead Generation & Conversion—Identify prospective clients, generate leads, and work consistently toward converting them into paying customers.
- Customer Engagement—Build trust with clients by initiating engaging conversations, listening to their needs, and offering the best solutions.
- Promoting Products/Services – Clearly explain the benefits, features, and advantages of the company’s products/services to ensure customer interest.
- Handling Objections & Queries – Address customer doubts, concerns, and objections with patience and professionalism.
- Maintaining CRM Records—Accurately update and maintain customer interaction details, sales progress, and follow-ups in the company’s database.
- Target Achievement – Work towards meeting daily, weekly, and monthly sales targets and performance goals.
- Follow-up Calls – Regularly follow up with prospective customers who showed interest but haven’t converted yet.
- Team Collaboration—Coordinate with team members and reporting managers to share feedback, improve processes, and achieve collective goals.
- Customer Feedback Collection – Gather customer feedback on services/products and share insights to improve business strategies.
- Adaptability Across Shifts—Work effectively in the Australian Shift (8 AM–5 PM), the US Shift (8 PM–5 AM), or 12 PM–9 PM as per company requirements.
Eligibility Criteria
- Educational Qualification
- Minimum qualification: Higher Secondary (12th pass) or Graduate from any recognized board/university.
- No specific degree is required, making it an excellent opportunity for freshers.
- Age Requirement
- Applicants must be at least 18 years old.
- No strict upper age limit, but candidates should have the enthusiasm and willingness to work in sales.
- Language Proficiency
- Strong command of English (speaking and understanding) is mandatory, as the role involves international client interactions.
- Knowledge of additional languages will be considered an advantage.
- Work Experience
- Freshers are highly encouraged to apply.
- Prior experience in telecalling, telesales, BPO, or customer service will be an added benefit but is not compulsory.
- Work Location Requirement
- Must be able to work in person from Triedge Solutions’ office at Merlin Infinity, Sector V, Kolkata.
- Remote work is not available for this position.
- Shift Flexibility
- Candidates should be comfortable working in different time zones:
- Australian Shift (8 AM – 5 PM)
- US Shift (8 PM – 5 AM)
- Day Shift (12 PM – 9 PM)
- Other Requirements
- Good interpersonal and negotiation skills.
- Ability to handle work pressure and meet targets.
- Willingness to learn sales techniques and adapt to company culture.
- Positive attitude, discipline, and regularity in attendance.
Required Skills
- To succeed in this role, candidates must have:
- Excellent English communication skills (verbal & written).
- Strong interpersonal skills to build rapport with customers.
- Ability to handle rejection positively and stay motivated.
- Basic computer knowledge for record-keeping and data entry.
- A passion for sales and customer service.
Salary
- Base Pay: ₹12,000 – ₹15,000 per month
- Performance Incentives: Lucrative commission structure
- Attendance Bonus: Extra incentives for regular attendance
- Growth Potential: Salary hikes based on performance
Benefits
- Opportunity to work with global clients in US & Australian shifts.
- Competitive salary with attractive performance-based incentives.
- Skill enhancement through real-time sales and communication exposure.
- Professional growth in the telesales and BPO industry.
- Supportive team environment with a positive work culture.
- Incentives and bonuses that reward hard work and dedication.
Why Apply for this Job?
If you are a fresher looking to start your career in sales or someone who wants to enhance their communication and persuasion skills, this role is perfect for you. Triedge Solutions not only offers a stable job with good pay but also provides a platform to grow in the telesales industry.
With excellent incentives, international work exposure, and professional growth opportunities, applying for this role can be your first step toward a rewarding sales career.
How to apply
- Click the "Apply Now" Button. Start your application by clicking here.
[Apply Now]
- Prepare Your Document. Keep your updated resume, Certificate, and ID proof ready for verification.
- Stay Connected, Monitor your phone and email for further communication regarding interview details and next steps.
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