Job Highlights
Experience : 0 - 3 Years
Location : Delhi / NCR
Salary : ₹ 1,00,000 - 3,00,000 P.A
Position : Technical Support, Hardware Support, Software Support
Job Description
Greetings from HCL...!!
HCL Offers Great Career Opportunity to work for a US based Client which is one of the Global leaders in search Engine.
Job Profile - Associate MPE
Designation: - Associate/ Analyst
Required Qualification:- Technical Graduate
Job description:
Reviewing new customer engagementsFacilitating access provisioningAnalyzing access issue root cause and resolve accordinglyLaunching engagements with Vendor & Program Managers.
Required Knowledge / Skill Sets:
- Understand group-based access control and have a basic understanding of IP networking
- Technical skills to interact with Security, Support, and Application development teams.
- Analytical skills to perform basic troubleshooting and understand complex business processes.
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Followlowlow up with customers, provide feedback and see problems through to resolution.
- Use of tools such as Google Spreadsheets, pivot tables, databases, command line interfaces.
- Critical thinking skills to solve problems by thinking outside of the box Required
- Abilityity to stay calm in pressurized situations and not be easily upset by constantly changing requirements
- Must be extremely detail orientated
- Document process and process flows.
- Make recommendations and implement process improvements to reduce system defects.
- Presentation skills to share findings with the team and deploy training to implement approved changes. Track and monitor change improvements.
Work Experience:
Candidates with work experience of Group Access Control / Access Management of 6 months to 2 Years need apply.
Must have
- Excellent Spoken & Written English.
- Skill set required:
- Good written and verbal communication skill in English.
- Good knowledge of MS Excel is mandatory.
- Excellent presentation and communication skills.
- Should be willing to work in other functions as well on need basis
- Industry TypeIT-Software, Software Services
- Functional AreaIT Software - Application Programming, Maintenance
Role
Team Lead/Technical Lead
Employment Type
Full Time, Permanent
Education
B.Tech/B.E. in Any Specialization, BCA in Any Specialization
How to apply for HCL Hiring Technical Freshers